Rolex Service

Every owner of a Rolex (or any high grade Swiss wristwatch) should protect his or her investment by servicing and maintaining its original standards of timekeeping. We believe only Rolex genuine replacement parts should be installed by a trained expert watchmaker whenever service is performed on your Rolex watch.

A typical Rolex watch movement contains over 200 components. The edge of the tiny balance wheel in the movement travels the equivalent of 23,300 miles over a five year period. It records 86,400 seconds every day. Like any precision mechanism, your watch movement requires proper care and periodic maintenance.

Rolex recommends service of your watch every five years. This is important because the movement is lubricated with 5 different oils. The viscosity of these lubricants changes over time, impeding the accuracy of your watch and increasing the probability of worn parts. Think of it as changing the oil in your car’s engine.

Many steps are performed during the proper service of your watch. The procedure begins with a complete disassembly of your watch and a thorough examination of all its components. Any part showing wear should be replaced along with all the gaskets used to prevent moisture from entering the case. All components are ultrasonically cleaned to remove all contaminants and dried or congealed lubricants.

Once the movement is fully cleaned and worn parts replaced, the movement is reassembled and lubricated with the proper grade of oils. Next, meticulous setting of the timing adjustments is completed.

While the movement is being serviced careful attention is given to the case and bracelet to restore its original luster. These components of your watch are also cleaned ultrasonically to remove contaminants that will accelerate wear if not removed. Any bracelet parts showing excessive wear will also be replaced.

Your wrist watch must undergo several tests after the many servicing steps are completed. A pressure test is performed to verify the case, crown and gaskets are protecting the movement from moisture to a standard equal to that when your watch was new. A simulator test verifies the watch is winding and performing within standards in the same conditions as if it were being worn on your wrist.

When your watch is returned to you it will be fresh, clean and performing to its original standards. You will likely have the same pride in your investment the first time you put it on your wrist after servicing as you did when you first purchased it. A one year warranty on the movement is included with every full service.

Tips

One of the most important features of a waterproof wristwatch is the winding crown mechanism. The parts in the mechanism are precisely fitted and have been carefully examined or replaced during the service process. Whenever you open your crown, it is important to remember to re-tighten it after setting the watch. If you fail to do this your watch may be damaged by water entering the case.

If your watch is fitted with a bracelet it should be adjusted correctly to your wrist. Furthermore, it should be cleaned regularly to prevent a build up of dirt and grime, which accelerates wear if not removed.

If your watch is equipped with an automatic winding mechanism (perpetual) it must be wound by hand before wearing it if it has been off your wrist long enough to stop running. To manually wind your watch unscrew the crown and turn it approximately 15 to 20 times. Be sure the crown is re-tightened before wearing the watch.

If you have any questions about winding, setting, wearing or maintaining your watch please inquire. We have a watch specialist available to consult with you.

We also have the skills necessary to restore vintage, neglected, or damaged watches. If you have such a watch we will be happy to provide a free consultation with our recommendations on the most cost effective approach to restoring and preserving your watch.

Do you have an old high-grade watch that is no longer worn and is unwanted? We buy high-grade watches in any condition. Please contact us about selling or trading your watch.

Not an authorized Rolex dealer.

Featured Specials