- We Buy Gold
At Madison Jewelers we pride ourselves on our customer satisfaction and retention.
I was searching for an engagement diamond/ring and had gone to several different jewelry stores prior to going to Madison Jewelers. As I walked in I was greeted by Phil (the store owner), staff, and two friendly dogs. The store was clean, cozy, and had a homey feel. Phil was very personable, friendly, and polite. I was a novice about diamond information, so Phil took the time to thoroughly explain all the details about diamonds and brought out loose diamonds to take a look at. He was sure to stay in the price range that I was comfortable with and did not try to pressure me one way or another. He took the time to point out aspects (clarity, inclusions, etc.) of all of the diamonds I was interested in and helped me compare against the diamonds
Amazing place! They are very accomodating and patient. Got a custom order and it's beautiful. Worth every penny!
The store is conveniently located in central kempsville. When you first walk in you're greeted by two dogs that don't jump, bark, or even lick you! They just want to be pet which is awesome, you feel at home. The price I got for adding a loose diamond to be the center piece for an engagement ring was awesome and kept me under budget. Within a few days I had the ring back and it looks amazing! I would recommend this jewelry store to anyone!
Stopped in here today to sell a wedding ring set. Extremely clean business and professional staff. The gentleman that helped me went above and beyond to explain everything to me and educate me on the process and show me exactly what he looks for. He immediately came across as a genuinely honest and sincere person. I will absolutely be back and tell friends!
After researching numerous jewelers in the area I went to Madison Jewelers to have my heirloom diamond set in an antique setting. They weren't the cheapest, but the others were going to cut corners instead of doing the job right. I was blown away by how Madison re-constructed the engagement ring of my dreams! However, I wasn't completely happy with the results. Madison worked with me to fix the problem until I was completely satisfied and at a price I could afford. This is what local business is all about. Madison Jewelers you have a customer for life!
I popped into the store to have my ring cleaned on a whim and Jordan caught the fact that one of the prongs was about to break. It had been so long since I'd had someone look at it was not surprised. I'm grateful that he caught it because I was only days away from potentially losing the diamond in my ring which would have been devastating. When I got my ring back, it was so beautifully restored that it looked brand new. I am thrilled with the service and care provided by Madison Jewelers and their great staff. Thank you!